These Terms govern your use of Delva, operated by Delva LLC ("Delva", "we"). By creating an account or clicking "Start trial" you agree to be bound by them. If you are signing up on behalf of an agency, you represent that you have authority to bind that agency to these Terms.
1. What Delva is
Delva is a software-as-a-service platform for Meta ad agencies that automates ad copy generation, creative rendering, funnel hosting, and Meta Ads Manager deployment. We provide the platform; you bring the campaigns, the clients, and the taste.
2. Account and eligibility
You must be at least 18 and capable of forming a binding contract. You are responsible for keeping your credentials secure and for all activity under your account, including activity by team members and sub-account collaborators you invite. Notify us immediately at security@delva.io if you suspect unauthorized access.
3. Subscription and billing
Pricing. Plans are charged per sub-account (per client you onboard) at the rate shown on our pricing page. AI generation consumes API credits at provider cost (no markup), drawn from a prepaid balance you top up at signup or any time after.
Trial. New self-serve signups get a free trial of either 14 or 30 days; the exact length applicable to your account is shown at signup and recorded on your account. A valid card is required at signup. The trial covers one sub-account so you can run a real campaign before deciding. We do not auto-charge the subscription fee during the trial; we do charge the API credit prefund you select at signup, and any usage beyond that prefund draws against the same balance.
Billing cycle. Subscriptions renew monthly on the calendar day matching your signup date. Charges are non-refundable except where required by law. We will not refund partial months.
Failed payment. If a charge fails, we will retry and email you. Sub-accounts may be suspended after 7 days of non-payment. Data is preserved for 30 days after suspension before deletion.
Cancellation. You can cancel any time from sub-account settings. Access continues through the end of the current billing period. Cancellation stops future charges; it does not refund the current period.
Price changes. We may change pricing with at least 30 days notice by email. Continued use after the new price takes effect is acceptance.
4. Acceptable use
You agree not to use Delva to:
- Promote products or services that violate Meta's advertising policies or applicable law.
- Generate content that is illegal, defamatory, hateful, or promotes violence or self-harm.
- Generate sexually explicit material, deepfakes of real people without consent, or content targeting minors.
- Scrape, reverse-engineer, or attempt to extract our prompts, weights, or proprietary logic.
- Probe our infrastructure for vulnerabilities without prior written consent. Report security issues via security@delva.io and we will work with you in good faith.
- Resell or sublicense Delva itself to non-clients.
- Use the platform to harass, deceive, or commit fraud against your end clients or the public.
We may suspend or terminate accounts that violate this section. For clear violations involving harm or illegality, suspension is immediate and without refund.
5. Your content
You own everything you upload (briefs, reference images, brand assets) and everything Delva generates on your behalf (ad copy, creatives, funnel pages). You grant Delva a worldwide, non-exclusive, royalty-free license to host, process, transmit, and display your content solely to operate the service for you. This license ends when you delete the content or close your account, subject to backups that age out within 90 days.
We do not train AI models on your content. We do not use your content for marketing or testimonials without your written consent.
6. AI generation disclaimers
Delva uses generative AI to produce ad copy and creatives. AI outputs are unpredictable and may be inaccurate, off-brand, non-compliant with platform policies, or factually wrong. The platform is built around human approval at every stage precisely because of this. You are responsible for reviewing every asset before it goes live on Meta or any other channel. Delva is not liable for the consequences of approving and publishing AI-generated content.
You retain ownership of generated outputs. Note that under current US copyright doctrine, purely AI-generated works may not be copyrightable. We make no representations about the IP status of generated assets.
7. Third-party services
Delva integrates with Meta, Stripe, Anthropic, Google (Gemini), Supabase, Vercel, and Sentry. Use of these services through Delva is also subject to their respective terms. We are not responsible for outages, policy changes, or actions taken by these providers. If Meta suspends your ad account, we cannot reverse that on your behalf.
8. Termination
You may terminate at any time by cancelling your subscription. We may terminate or suspend your account for material breach of these Terms, non-payment, or if we reasonably believe continued service creates legal risk to us or to others. We will give you reasonable notice except for clear acceptable-use violations or legal compulsion.
On termination, your right to use Delva ends. You have 30 days to export your data, after which we delete it (except records we are required to retain for tax, accounting, or legal compliance).
9. Disclaimer of warranties
Delva is provided "as is" and "as available." We disclaim all warranties to the maximum extent permitted by law, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the service will be uninterrupted, error-free, or that AI outputs will meet your standards or your clients' expectations.
10. Limitation of liability
To the maximum extent permitted by law, neither party will be liable for indirect, incidental, consequential, special, or punitive damages, or for lost profits, lost revenue, or lost data, arising out of or relating to these Terms or the service, even if advised of the possibility.
Our total cumulative liability to you for any claim arising out of or relating to these Terms or the service will not exceed the greater of (a) the fees you paid to Delva in the 12 months preceding the event giving rise to the claim, or (b) one hundred US dollars (USD 100).
11. Indemnification
You will defend, indemnify, and hold Delva harmless from any third-party claim arising out of (a) your content, (b) your use of the service in violation of these Terms or applicable law, or (c) the campaigns you publish using Delva. We will defend, indemnify, and hold you harmless from third-party claims that Delva itself (independent of your content or use) infringes that party's intellectual property rights, up to the liability cap in section 10.
12. Governing law and disputes
These Terms are governed by the laws of the State of Delaware, without regard to its conflict of laws rules. Disputes will be resolved by binding individual arbitration in Delaware under the rules of the American Arbitration Association, except that either party may bring an individual claim in small-claims court if eligible. You and Delva each waive any right to a jury trial and to participate in a class action.
13. Changes to these terms
We may update these Terms from time to time. We will email registered users for material changes at least 30 days before they take effect. Continued use after the effective date is acceptance. If you do not agree, cancel before the new terms take effect.
14. Miscellaneous
These Terms are the entire agreement between you and Delva regarding the service. If any provision is held unenforceable, the rest survives. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our written consent; we may assign them in connection with a merger, acquisition, or sale of assets.
Contact
Delva LLC
hello@delva.io